ordering policies

orders cannot be accepted through email or social media direct messaging.

please call 615-933-1100 to place an order. all orders must be finalized by phone.

We do not accept same-day orders at this time. 

we do not hold items for same-day pick up.



We try to have 6" and 8" cakes available for in store pick up at all times. we do not hold cakes for same-day pick up.

General cake orders should be placed at least 72 hours prior to the date of pick up. However, we can only accept a certain number of orders per day, so availability may be limited even within 72 hours. Please give as much notice as possible to guarantee a cake. a ‘general cake’ includes any selection of our flavors with your choice of color and sprinkles, as well as lettered plaques. any further requests May be considered a custom order.

Custom cake orders should be placed 1 week prior to the date of pick up, however, we reach our order limit fast. Not all custom orders can be fit into our production schedule, so place your order as far in advanced as possible. 


iced cookies

We are not taking orders for custom iced cookies at this time.


pop tarts and cinnamon rolls

we do not accept orders for pop tarts or cinnamon rolls. these items are sold strictly on a 'first come first serve' basis. we do not hold these items for same-day pick up.